Ticketing and Memberships Administrator (Lingfield Park Racecourse)

Arena Racing Company

Lingfield Park Resort Full-time Competitive

Category: Administration Posted: 05.03.2021

Please visit the Arena Racing Company website to apply.

We are looking to recruit a Ticketing and Memberships Administrator to join our busy Sales Hub for the southern region, based at Lingfield Park Racecourse. This role will deliver ticketing requirments for general admission, hospitality and annual membership customers for racedays across 8 Racecourses within Arena Racing Company.

Key duties will include:

To answer incoming calls and deal with enquiries
To work within the Sales Hub promote and sell racecourse admissions throughout the region.
To manage all raceday ticket and badge requirments; e-tickets, postal and in person collection
Utilise the ticketing system to manage all customer details, ensuring accurate payments are made and GDPR policies are addheared to at all times
To undertake regular communication activity with Annual Membership customers and ensure the administration and delivery of their requirments are met.
To undertake outbound telephone sales activity as part as the Sales Hub

If you are organised, systematic, and an excellent communicator who has a passion for customer service then please get in touch.

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This job expires in 2 weeks, on 5th May 2021.

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