Telephone ‘Check in and Chat’ Volunteer

Racing Welfare

National Part-time

Category: Volunteering Posted: 15.07.2021

Where (Location):
To provide 1:1 Telephone Check in and chat calls to an allocated person(s) for Racing Welfare.

Time commitment:
Approximately 1.5/2 hours a week between 9am and 5pm

Role:
To check in and chat with someone within the horseracing and breeding community who may be feeling lonely and isolated, via telephone.

Responsibilities:
• To make contact via telephone with a person(s) with whom you have been matched on the agreed regular pattern
• To give the person(s) some social interaction and emotional support through conversation
• To stay connected with the organisation and feedback any concerns, that may need addressing

Qualities and Skills required:
• A friendly, listening ear
• Patience and a warm and friendly attitude
• Willingness to follow current advice to keep yourself and others safe

Training and support
• Guidance Documents to read and refer to
• Regular contact with your Racing Welfare contact (telephone or other) for support and guidance
• To respond to service changes and requirements

Any other Requirements?
Due to the vulnerable nature of the people we support we will require two references. A valid DBS will also be required and will be funded by the charity.

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This job expires in 2 months, on 1st October 2021.

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