Head of Retail

Arena Racing Company

RH7 6PQ Full-time Competitive

Category: Sales Posted: 13.03.2019

Please visit the Arena Racing Company website to apply.

We love entertaining people, creating memories to share and treasure! We are one of the largest operators of racecourses in the U.K and love working with people that are quick thinking, collaborative and commercial. We encourage each other to think big, challenge the norm and work at pace to deliver exceptional results. If you’re looking to build a successful career built on knowledge, trust and integrity and one that is full of potential then we think you’ll love working here too.

Lingfield Park Resort part of Arena Racing Company (ARC) is looking for a Head of Retail. The successful candidate will work with the Racecourse Catering General Manager to maintain consistent operational standards across all areas of race day and non-race day retail opportunities. You will develop operational service standards for both bar and food retail operations.

Some of the Key Responsibilities

You will drive spend per head, monitoring and suggest opportunities on ways to constantly improve
To plan all retail team and management requirements within budgeted parameters
Ensure all food is handled in accordance with Environmental Health Regulations and is served consistently in accordance with company standards
To ensure that all team members involved with the handling of food and beverage are trained, qualified and compliant
To ensure that all unit team levels are in accordance with the budget or revised forecasts, and that qualified and trained staff are in those areas.
To ensure that forecasted team, food and other costs are adhered to in all areas of the retailing business as per the budget
To conduct month end stock takes of all product within remit using Micros
Person Specification

GCSEs at grade C/4 or above
Personal License

Stock Management experience ideally in a licensed trade
Ability to make decisions based on forecasted sales and attendance

Attention to detail
Excellent communicator
Customer service focused (internal and external)
Reliable, trustworthy and honest
In return we can offer you

A competitive salary
22 days holiday per year plus Bank Holidays
Contributory pension scheme
Personal and professional development opportunities
A range of racing & leisure benefits including complimentary tickets, offers and discounts at our racecourses and hotels across the Arena Racing Company group
Flexibility towards weekend and evening work is a prerequisite of this role

We look forward to hearing from you.

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This job expires in 3 weeks, on 14th April 2019.

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